A collective bargaining contract may require that a worker file a grievance within 15 days, unless the parties agree to an extension in writing. On Sept. 5, 2012, Police Officer Kristin Shubert applied for tuition reimbursement from the Town of Glastonbury. In previous years, Shubert had received tuition reimbursements in the amount of $5,000. Earlier in 2012, the director of human resources allegedly informed Shubert that a larger number of employees were expected to apply for tuition reimbursement, and that her tuition reimbursement probably would be reduced. On September 11, the municipality reimbursed Police Officer Shubert $2,500. On October 5, Shubert filed a grievance and claimed that the municipality failed to reimburse 75 percent of tuition costs. Arbitrators found that Shubert received the municipality's check in the amount of $2,500, on or before September 15. Arbitrators voted, 2-1, that Shubert did not file a grievance timely, within 15 days, and that the municipality did not agree to an extension in writing. The majority of arbitrators concluded that the grievance was not arbitrable. Stephen McEleney represented the union. Lisa Mehta represented the municipality.