Managed Care Background Morphs Into Obamacare
Also looking ahead, Lamb expects that all of the operational policies will need to be refined and updated. "I think going forward, you'll have all of the normal issues of any business, but since we will be beyond the startup mode, there will be contracts to update, things like that. This flurry of activity we're in now is to be expected in the beginning."
Lamb said what keeps her energized during long days, sometimes well after dark, is the commitment of others on her staff. "I think one of the most impressive things about the exchange, is everyone working here is really committed to seeing that people in Connecticut have access to health insurance," Lamb said. "There are a lot of mission-driven people here."•